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Inside Marriott CEO's Strategy to Win Customers—and Keep Them | WSJ Leadership Institute

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Inside Marriott CEO's Strategy to Win Customers—and Keep Them | WSJ Leadership Institute

Inside Marriott CEO's Strategy to Win Customers—and Keep Them | WSJ Leadership Institute

Description: Marriott CEO Anthony Capuano speaks with the WSJ Leadership Institute’s Alan Murray about the company’s strategy around direct booking, loyalty programs, and opening thousands of new hotels. And how Marriott's approach to AI reveals how much technology can—and can’t—do. Recorded on June 24, 2026.

#Marriott #Hotel #WSJ Close description
      
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